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Help Center / Top FAQs

1. What is KinderStories and how does it work?

KinderStories is an app that creates personalized children's books using AI. You choose a character, setting, and challenge, and the app generates a story with text, images, and optional read-aloud audio. You can then save, re-read, and share the stories within the app.

2. Is KinderStories free?

You can download the app for free and access a limited set of features, including at least one free book to try the experience. For full access to unlimited or extended story creation, coins, and premium content, you can choose one of our subscription plans.

3. What are "coins" and why do I need them?

Coins (or story credits) are the internal currency used to generate new books or certain premium features. Each new story or larger story may cost a set number of coins. Depending on your subscription, you receive a new batch of coins on a regular basis.

4. On which devices can I use KinderStories?

KinderStories is currently available on iOS devices that support the minimum required operating system (check the App Store listing for details). You can use the app on iPhone and iPad; your purchases are tied to your Apple ID.

5. Are the stories safe and appropriate for children?

Yes. The app is designed specifically for children and families. We use filters and safeguards to prevent inappropriate content and continuously improve our models. You can also report any story or image that seems off, and our team will review it.

6. How can I contact support?

If you can't find what you're looking for in the Help Center, you can reach us through the Contact & Feedback section in the app or via the contact form on our website.

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